运营分析 - 零客户端和服务器日志文档
Operational Analytics - ZERO Client and Server logs document
服务器版本：7.1.0.00.20160229-1240
WebSphere ND 8.5.5.9
移动应用通过 WLClientLogReceiver 适配器通过调用方法 WL.Logger.send() 将日志发送到服务器；我确实通过终端在应用程序服务器 SystemOut.log 中看到了来自移动应用程序的日志。
但 Operational Analytics 控制台未加载任何客户端和服务器日志。它在管理选项卡中显示零文档。但它有其他事务的文档，如会话、适配器调用、设备等。
尝试使用某些关键字搜索日志时，在 Application Server 的 SystemOut.log 文件中出现以下错误。
[4/5/16 16:05:31:029 CDT] 000000fb JavaScriptInt I com.worklight.integration.js.JavaScriptIntegrationLibraryImplementation info Received device logs [project metlifepoc]
[4/5/16 16:05:55:428 CDT] 0000011e RequestProces E org.apache.wink.server.internal.RequestProcessor handleRequest An unhandled exception occurred which will be propagated to the container.
[4/5/16 16:05:55:429 CDT] 0000011e ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: An exception was thrown by one of the service methods of the servlet [data] in application [IMF Operational Analytics]. Exception created : [org.elasticsearch.action.search.SearchPhaseExecutionException: Failed to execute phase [query], all shards failed; shardFailures {[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][0]: SearchParseException[[worklight][0]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight]1: SearchParseException[[worklight]1: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][2]: SearchParseException[[worklight][2]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][3]: SearchParseException[[worklight][3]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][4]: SearchParseException[[worklight][4]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }
at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.onFirstPhaseResult(TransportSearchTypeAction.java:276)
at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.onFailure(TransportSearchTypeAction.java:224)
at org.elasticsearch.search.action.SearchServiceTransportAction.sendExecuteQuery(SearchServiceTransportAction.java:205)
at org.elasticsearch.action.search.type.TransportSearchQueryThenFetchAction$AsyncAction.sendExecuteFirstPhase(TransportSearchQueryThenFetchAction.java:80)
at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.performFirstPhase(TransportSearchTypeAction.java:216)
at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.performFirstPhase(TransportSearchTypeAction.java:203)
at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.run(TransportSearchTypeAction.java:186)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:790)
]
[4/5/16 16:05:55:443 CDT] 0000011e FfdcProvider W com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident emitted on /metlife/runtime/installed/WebSphere/AppServer/profiles/AppSrv01/logs/ffdc/MobileFirstAppServer_4475157a_16.04.05_16.05.55.4322080935388977381237.txt com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters -RE 1123
此问题已通过将 analytics-service.war 的类加载器设置为 parentLast 得到解决。
服务器版本：7.1.0.00.20160229-1240 WebSphere ND 8.5.5.9
移动应用通过 WLClientLogReceiver 适配器通过调用方法 WL.Logger.send() 将日志发送到服务器；我确实通过终端在应用程序服务器 SystemOut.log 中看到了来自移动应用程序的日志。
但 Operational Analytics 控制台未加载任何客户端和服务器日志。它在管理选项卡中显示零文档。但它有其他事务的文档，如会话、适配器调用、设备等。
尝试使用某些关键字搜索日志时，在 Application Server 的 SystemOut.log 文件中出现以下错误。
[4/5/16 16:05:31:029 CDT] 000000fb JavaScriptInt I com.worklight.integration.js.JavaScriptIntegrationLibraryImplementation info Received device logs [project metlifepoc] [4/5/16 16:05:55:428 CDT] 0000011e RequestProces E org.apache.wink.server.internal.RequestProcessor handleRequest An unhandled exception occurred which will be propagated to the container. [4/5/16 16:05:55:429 CDT] 0000011e ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: An exception was thrown by one of the service methods of the servlet [data] in application [IMF Operational Analytics]. Exception created : [org.elasticsearch.action.search.SearchPhaseExecutionException: Failed to execute phase [query], all shards failed; shardFailures {[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][0]: SearchParseException[[worklight][0]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight]1: SearchParseException[[worklight]1: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][2]: SearchParseException[[worklight][2]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][3]: SearchParseException[[worklight][3]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; }{[Kdo8LGq9QTy-ghZsOC-8Xw][worklight][4]: SearchParseException[[worklight][4]: from[0],size[10]: Parse Failure [Failed to parse source [{"from":0,"size":10,"query":{"filtered":{"query":{"query_string":{"query":"message: met* ","default_operator":"and","analyzer":"normalization","lowercase_expanded_terms":true,"analyze_wildcard":true}},"filter":{"bool":{"must":{"range":{"timestamp":{"from":"1459310400000","to":"1459915199999","include_lower":true,"include_upper":true}}}}}}},"sort":[{"timestamp":{"order":"desc"}}]}]]]; nested: NoClassDefFoundError[org.apache.lucene.analysis.icu.ICUFoldingFilter (initialization failure)]; nested: RuntimeException[java.io.IOException: ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; nested: IOException[ICU data file error: Header authentication failed, please check if you have a valid ICU data file]; } at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.onFirstPhaseResult(TransportSearchTypeAction.java:276) at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.onFailure(TransportSearchTypeAction.java:224) at org.elasticsearch.search.action.SearchServiceTransportAction.sendExecuteQuery(SearchServiceTransportAction.java:205) at org.elasticsearch.action.search.type.TransportSearchQueryThenFetchAction$AsyncAction.sendExecuteFirstPhase(TransportSearchQueryThenFetchAction.java:80) at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.performFirstPhase(TransportSearchTypeAction.java:216) at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.performFirstPhase(TransportSearchTypeAction.java:203) at org.elasticsearch.action.search.type.TransportSearchTypeAction$BaseAsyncAction.run(TransportSearchTypeAction.java:186) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:790) ] [4/5/16 16:05:55:443 CDT] 0000011e FfdcProvider W com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident emitted on /metlife/runtime/installed/WebSphere/AppServer/profiles/AppSrv01/logs/ffdc/MobileFirstAppServer_4475157a_16.04.05_16.05.55.4322080935388977381237.txt com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters -RE 1123
此问题已通过将 analytics-service.war 的类加载器设置为 parentLast 得到解决。