osTicket API：在 python 中创建新票证

Question

我正在尝试使用 python 创建新票证，但我无法让 osticket 接受我的 API 密钥。

这是我的代码：

def post_ticket(json):
  headers = {'API-Key': 'mykey'}
  response = requests.post("http://mydomani.com/api/tickets.json", data=create_json_ticket(json), headers=headers)
  for r in response:
    print(r)

我遇到错误 'Valid API key required'。如果我使用作为示例给出的 PHP 脚本（使用相同的 url、密钥和 JSON 数据）它工作正常。

Answer 1

header 键应该是 "X-API-Key" 而不是 "API-Key"。

来自 osTicket API 页：

HTTP Access

Access to the HTTP API is restricted to valid API keys. An X-API-Key HTTP header must be sent to indicate which API key is to be used with the request.
The API key must match the remote IP of the connected HTTP client. The remote IP is checked as usual. If the osTicket server is sitting behind a reverse proxy, the original IP of the client will be retrieved from the X-Forwarded-For header, if provided by your proxy.

Example:

X-API-Key: BA00B76BAA30F62E1940B46CC1C3C73C

Command line Example with Curl:

curl -d "{}" -H "X-API-Key: BA00B76BAA30F62E1940B46CC1C3C73C" https://support.you.tld/api/tickets.json

osTicket API：在 python 中创建新票证

osTicket API: create a new ticket in python

python

api

python-requests

osticket