IE 11 在使用 iOS 8.1.3 的 Ipad Air 上的 Citrix XenApp 7.6 中的 html5-audio 上崩溃
IE11 crashs on html5-audio in Citrix XenApp7.6 on Ipad Air with iOS 8.1.3
我正在调查一个与 IE11 崩溃有关的奇怪问题。
我们的环境是 IE11 中的网站 运行，通过 Citrix Xenapp 部署到带有 Citrix Receiver 的 iPad。
- IE11 11.0.9600.17631
- XenApp 7.6
- Windows 2012 R2
- 思杰接收器 5.9.4
- iOS 8.1.3
大约。 10%打开网站的情况发生IE崩溃
用例是，我们想要在按下按钮时播放声音。
调查
我们将其确定为导致问题的 html5 音频标签。
因此，我们构建了两个最小示例来重现此故障行为。
一个是普通的 html5 音频标签，另一个是脚本化的音频元素：
<!-- audio1.html -->
<!DOCTYPE html>
<html>
<head>
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
</head>
<body>
<audio id="player" controls preload="auto">
<source src="img/sound/beep.mp3" type="audio/mpeg" />
<source src="img/sound/beep.ogg" type="audio/ogg" />
<source src="img/sound/beep.wav" type="audio/wav" />
</audio>
<audio id="player2" controls preload="auto">
<source src="img/sound/beep2.mp3" type="audio/mpeg" />
</audio>
<audio id="player3" controls preload="auto">
<source src="img/sound/beep3.mp3" type="audio/mpeg" />
</audio>
<audio id="player4" controls preload="auto">
<source src="img/sound/beep4.mp3" type="audio/mpeg" />
</audio>
</body>
</html>
<!-- audio2.html -->
<!DOCTYPE html>
<html>
<head>
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
</head>
<body>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js"></script>
<script>
jQuery(document).ready(function() {
function createAudio(url) {
var audio = document.createElement("audio");
audio.setAttribute('preload', 'auto');
audio.setAttribute('controls', 'controls');
audio.setAttribute('type', 'audio/mpeg');
if (audio != null && audio.canPlayType && audio.canPlayType("audio/mpeg")) {
audio.src = url;
}
document.body.appendChild(audio);
return audio;
}
var audio1 = createAudio("img/sound/beep.mp3");
var audio2 = createAudio("img/sound/beep2.mp3");
var audio3 = createAudio("img/sound/beep3.mp3");
var audio4 = createAudio("img/sound/beep4.mp3");
});
</script>
</body>
</html>
结果
有了这个例子，我们可以更频繁地重现失败
- 20% 网站正常运行。
- 10% 的音频播放器显示
Ungültige Quelle 或 Invalid Source。
- 70% 时 IE 崩溃。
故障转储
Windows 事件日志
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-05T15:39:00.000000000Z" />
<EventRecordID>9994</EventRecordID>
<Channel>Application</Channel>
<Computer>T02.ADL.local</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>11.0.9600.17416</Data>
<Data>5452eed9</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.17630</Data>
<Data>54b0d74f</Data>
<Data>c0000005</Data>
<Data>000411d2</Data>
<Data>19d4</Data>
<Data>01d0575a7d7ee406</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>bdb9a4d8-c34d-11e4-80e9-f246be8a9fe6</Data>
<Data />
<Data />
</EventData>
</Event>
使用 windbg.exe 和 !analye -v 我得到以下故障转储：
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\crashdebug\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\crashdebug\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Version 9600 MP (4 procs) Free x86 compatible
Product: Server, suite: TerminalServer
Built by: 6.3.9600.17031 (winblue_gdr.140221-1952)
Machine Name:
Debug session time: Fri Feb 27 12:37:14.000 2015 (UTC + 1:00)
System Uptime: 0 days 11:35:11.637
Process Uptime: 0 days 0:01:08.000
................................................................
................................................................
......
Loading unloaded module list
..
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(d20.1b10): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=00000000 ecx=43f23b31 edx=7e78d000 esi=00000003 edi=00000003
eip=7756cc2c esp=0d78e78c ebp=0d78e914 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ntdll!NtWaitForMultipleObjects+0xc:
7756cc2c c21400 ret 14h
0:024> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ScriptSn.20140828074232.dll -
GetUrlPageData2 (WinHttp) failed: 12007.
FAULTING_IP:
ntdll!RtlEnterCriticalSection+12
775711d2 f00fba3000 lock btr dword ptr [eax],0
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 775711d2 (ntdll!RtlEnterCriticalSection+0x00000012)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 43f23b35
Attempt to write to address 43f23b35
CONTEXT: 00000000 -- (.cxr 0x0;r)
eax=00000000 ebx=00000000 ecx=43f23b31 edx=7e78d000 esi=00000003 edi=00000003
eip=7756cc2c esp=0d78e78c ebp=0d78e914 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ntdll!NtWaitForMultipleObjects+0xc:
7756cc2c c21400 ret 14h
DEFAULT_BUCKET_ID: INVALID_POINTER_WRITE
PROCESS_NAME: iexplore.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
EXCEPTION_PARAMETER1: 00000001
EXCEPTION_PARAMETER2: 43f23b35
WRITE_ADDRESS: 43f23b35
FOLLOWUP_IP: mfcore!CSampleQueue::Flush+1b
7481999c 68ffffff7f push 7FFFFFFFh
NTGLOBALFLAG: 400
APPLICATION_VERIFIER_FLAGS: 0
APP: iexplore.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
FAULTING_THREAD: 00001b10
PRIMARY_PROBLEM_CLASS: INVALID_POINTER_WRITE
BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_WRITE
LAST_CONTROL_TRANSFER: from 7481999c to 775711d2
STACK_TEXT:
0d78f2e4 7481999c 43f23b31 0c2a80d0 43f23939 ntdll!RtlEnterCriticalSection+0x12
0d78f304 7481acd6 00000001 0c2a80d0 43f23939 mfcore!CSampleQueue::Flush+0x1b
0d78f328 747f6c7a 0c2a80d0 0c2a80d0 00000000 mfcore!CSampleQueue::~CSampleQueue+0x17
0d78f364 7483de0d 7483de00 0d78f38c 7481a61e mfcore!CAudStreamSink::~CAudStreamSink+0x120
0d78f370 7481a61e 00000001 0c2a806c 80004005 mfcore!CAudStreamSink::`vector deleting destructor'+0xd
0d78f38c 748cc0ef 0c2a80d0 0c2a7f08 0c2a7f50 mfcore!CAudStreamSink::Release+0x4e
0d78f3ac 747eec7d 00000000 0d78f448 0d78f3d0 mfcore!CAudioMediaSink::InternalCreateStreamSink+0xdd3a8
0d78f3d8 747eeba0 0d78f3f4 0d78f448 00000000 mfcore!CAudioMediaSink::CAudioMediaSink+0xb1
0d78f3f8 747eeafe 0c2b7380 00000000 0c2b73b8 mfcore!CAudioMediaSink::CreateInstance+0x30
0d78f4a8 747ee809 0c2b7380 0c2b73b8 0d78f520 mfcore!MFCreateAudioRenderer+0x2be
0d78f4c0 7483a03d 0c2b7380 7483a000 0c2dfa60 mfcore!CMFAudioRendererActivate::InstantiateMediaObject+0x29
0d78f4d8 74839fdf 747c4a80 0d78f520 0c2dfb98 mfcore!CMFActivate::DoActivate+0x3d
0d78f4f4 747f205a 0c2b7380 747c4a80 0d78f520 mfcore!CMFActivate::ActivateObject+0x2f
0d78f52c 747f1f91 05a0d670 0c2b7380 00000000 mfcore!CMediaSession::BindOutputNode+0x75
0d78f56c 74938512 0c2a6ab8 00000000 748c3320 mfcore!CMediaSession::BindOutputNodes+0x10e
0d78f5b4 747efaa1 05a0fd08 05a0fd08 747efa30 mfcore!CMediaSession::OpQueueTopology+0x32b
0d78f5d8 74819621 05a0fd08 0c2b74e8 74819580 mfcore!CMediaSession::DispatchOperation+0x71
0d78f5f8 74819591 74819580 0d78f63c 74c02459 mfcore!COpQueue::ProcessMarshalledOperations+0x85
0d78f604 74c02459 0c2dfa7c 0c2b74e8 0c211f40 mfcore!COpQueue::ProcessMarshalledOperationsAsyncCallback::Invoke+0x11
0d78f63c 74bf72e9 0c26c788 031cef88 74bf7240 RTWorkQ!CSerialWorkQueue::QueueItem::ExecuteWorkItem+0x1b2
0d78f674 77553cc7 0d78f6f8 0c211f40 031cef88 RTWorkQ!ThreadPoolWorkCallback+0xa9
0d78f6b4 775514b1 0d78f6f8 031cefe8 035d296c ntdll!TppWorkpExecuteCallback+0x137
0d78f84c 76de7c04 085b1e48 76de7be0 02dce3d3 ntdll!TppWorkerThread+0x48e
0d78f860 7758b5af 085b1e48 035d2988 00000000 kernel32!BaseThreadInitThunk+0x24
0d78f8a8 7758b57a ffffffff 77570411 00000000 ntdll!__RtlUserThreadStart+0x2f
0d78f8b8 00000000 77544b50 085b1e48 00000000 ntdll!_RtlUserThreadStart+0x1b
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: mfcore!CSampleQueue::Flush+1b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: mfcore
IMAGE_NAME: mfcore.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 545036e9
STACK_COMMAND: ~24s; .ecxr ; kb
FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_mfcore.dll!CSampleQueue::Flush
BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_WRITE_mfcore!CSampleQueue::Flush+1b
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:invalid_pointer_write_c0000005_mfcore.dll!csamplequeue::flush
FAILURE_ID_HASH: {0351a28f-6605-92a0-dcfc-74117e20afcb}
Followup: MachineOwner
据我所知，故障转储 IE 通过注册音频设备而崩溃。适用于 citrix。?
解决此问题的其他尝试
- mp3 文件在同一台服务器上
- 如果站点是通过 PHP 和 Apache 或 NodeJS
部署的，就会出现问题
- 最新的 Firefox 和 Chrome (40.0.2214.93) 正确显示站点。
- 以管理员身份通过控制台打开网站 IE11 不会崩溃，但大多数时候显示
Invalid Source
- 已设置 Citrix HdxMediaStreamForFlash 注册表项。
- 服务器不压缩 mp3 并使用 MIME 发送它们 audio/mpeg。
其他已经考虑过的来自 SO 的问题没有适合我们问题的解决方案
- How do I get a HTML5 Video to work using IE10
- IE10 not playing a video when using the <video> tag, but plays it when requesting the video directly
- HTML5 audio element do not work in IE10, but works in Chrome. Why?
- "Error: Unsupported audio type or invalid file path" for HTML5 Audio tag in Internet Explorer 10
- IE10 Windows7 -- Audio tag never plays audio?
终于
我现在的问题是，我不知道该怎么做才能解决这个问题。
是 windows 问题、citrix 问题还是 iOS 问题？或者它是所有的组合
其中
有人知道解决方法吗？
或者我可以从另一点开始另一次调试尝试吗？
如果您需要更多数据，请告诉我。
更新2015-03-10
- 这不是iOS或Citrix Receiver的问题，因为崩溃崩溃也出现在Samsung Galaxy Tab上。
- 服务器重启大约三个半小时后第一次出现崩溃
XenApp 服务器是否配置为启用 Windows 媒体重定向，参考：http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sf-media-speed-screen-acceleration-config-all-v2.html. If so, does disabling it fix the issue? The current documentation for Citrix Receiver for IOS has information about settings on this page for media redirection too, ref: http://support.citrix.com/proddocs/topic/receiver-ios-59/receivers-ios-about.html 建议免费 space。
为了完整起见，这是我的解决方法：
- 将音频的使用减少到最低限度
- 每晚重新启动 windows 服务器（足够每台服务器每天 20 个会话，每个会话 8 小时的活动使用）
我们的最终解决方案是升级到 Windows Server 2016 和 Citrix Xenapp 7.15，并且不会出现此问题。
我们在 Microsoft 和 Citrix 开的票是 closed/rejected 和 "No problem with our software, it must be the other vendors."
我正在调查一个与 IE11 崩溃有关的奇怪问题。
我们的环境是 IE11 中的网站 运行，通过 Citrix Xenapp 部署到带有 Citrix Receiver 的 iPad。
- IE11 11.0.9600.17631
- XenApp 7.6
- Windows 2012 R2
- 思杰接收器 5.9.4
- iOS 8.1.3
大约。 10%打开网站的情况发生IE崩溃
用例是，我们想要在按下按钮时播放声音。
调查
我们将其确定为导致问题的 html5 音频标签。 因此，我们构建了两个最小示例来重现此故障行为。 一个是普通的 html5 音频标签，另一个是脚本化的音频元素：
<!-- audio1.html -->
<!DOCTYPE html>
<html>
<head>
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
</head>
<body>
<audio id="player" controls preload="auto">
<source src="img/sound/beep.mp3" type="audio/mpeg" />
<source src="img/sound/beep.ogg" type="audio/ogg" />
<source src="img/sound/beep.wav" type="audio/wav" />
</audio>
<audio id="player2" controls preload="auto">
<source src="img/sound/beep2.mp3" type="audio/mpeg" />
</audio>
<audio id="player3" controls preload="auto">
<source src="img/sound/beep3.mp3" type="audio/mpeg" />
</audio>
<audio id="player4" controls preload="auto">
<source src="img/sound/beep4.mp3" type="audio/mpeg" />
</audio>
</body>
</html>
<!-- audio2.html -->
<!DOCTYPE html>
<html>
<head>
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
</head>
<body>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js"></script>
<script>
jQuery(document).ready(function() {
function createAudio(url) {
var audio = document.createElement("audio");
audio.setAttribute('preload', 'auto');
audio.setAttribute('controls', 'controls');
audio.setAttribute('type', 'audio/mpeg');
if (audio != null && audio.canPlayType && audio.canPlayType("audio/mpeg")) {
audio.src = url;
}
document.body.appendChild(audio);
return audio;
}
var audio1 = createAudio("img/sound/beep.mp3");
var audio2 = createAudio("img/sound/beep2.mp3");
var audio3 = createAudio("img/sound/beep3.mp3");
var audio4 = createAudio("img/sound/beep4.mp3");
});
</script>
</body>
</html>
结果
有了这个例子，我们可以更频繁地重现失败
- 20% 网站正常运行。
- 10% 的音频播放器显示
Ungültige Quelle或Invalid Source。 - 70% 时 IE 崩溃。
故障转储
Windows 事件日志
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-05T15:39:00.000000000Z" />
<EventRecordID>9994</EventRecordID>
<Channel>Application</Channel>
<Computer>T02.ADL.local</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>11.0.9600.17416</Data>
<Data>5452eed9</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.17630</Data>
<Data>54b0d74f</Data>
<Data>c0000005</Data>
<Data>000411d2</Data>
<Data>19d4</Data>
<Data>01d0575a7d7ee406</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>bdb9a4d8-c34d-11e4-80e9-f246be8a9fe6</Data>
<Data />
<Data />
</EventData>
</Event>
使用 windbg.exe 和 !analye -v 我得到以下故障转储：
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\crashdebug\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\crashdebug\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Version 9600 MP (4 procs) Free x86 compatible
Product: Server, suite: TerminalServer
Built by: 6.3.9600.17031 (winblue_gdr.140221-1952)
Machine Name:
Debug session time: Fri Feb 27 12:37:14.000 2015 (UTC + 1:00)
System Uptime: 0 days 11:35:11.637
Process Uptime: 0 days 0:01:08.000
................................................................
................................................................
......
Loading unloaded module list
..
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(d20.1b10): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=00000000 ecx=43f23b31 edx=7e78d000 esi=00000003 edi=00000003
eip=7756cc2c esp=0d78e78c ebp=0d78e914 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ntdll!NtWaitForMultipleObjects+0xc:
7756cc2c c21400 ret 14h
0:024> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ScriptSn.20140828074232.dll -
GetUrlPageData2 (WinHttp) failed: 12007.
FAULTING_IP:
ntdll!RtlEnterCriticalSection+12
775711d2 f00fba3000 lock btr dword ptr [eax],0
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 775711d2 (ntdll!RtlEnterCriticalSection+0x00000012)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 43f23b35
Attempt to write to address 43f23b35
CONTEXT: 00000000 -- (.cxr 0x0;r)
eax=00000000 ebx=00000000 ecx=43f23b31 edx=7e78d000 esi=00000003 edi=00000003
eip=7756cc2c esp=0d78e78c ebp=0d78e914 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ntdll!NtWaitForMultipleObjects+0xc:
7756cc2c c21400 ret 14h
DEFAULT_BUCKET_ID: INVALID_POINTER_WRITE
PROCESS_NAME: iexplore.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
EXCEPTION_PARAMETER1: 00000001
EXCEPTION_PARAMETER2: 43f23b35
WRITE_ADDRESS: 43f23b35
FOLLOWUP_IP: mfcore!CSampleQueue::Flush+1b
7481999c 68ffffff7f push 7FFFFFFFh
NTGLOBALFLAG: 400
APPLICATION_VERIFIER_FLAGS: 0
APP: iexplore.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
FAULTING_THREAD: 00001b10
PRIMARY_PROBLEM_CLASS: INVALID_POINTER_WRITE
BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_WRITE
LAST_CONTROL_TRANSFER: from 7481999c to 775711d2
STACK_TEXT:
0d78f2e4 7481999c 43f23b31 0c2a80d0 43f23939 ntdll!RtlEnterCriticalSection+0x12
0d78f304 7481acd6 00000001 0c2a80d0 43f23939 mfcore!CSampleQueue::Flush+0x1b
0d78f328 747f6c7a 0c2a80d0 0c2a80d0 00000000 mfcore!CSampleQueue::~CSampleQueue+0x17
0d78f364 7483de0d 7483de00 0d78f38c 7481a61e mfcore!CAudStreamSink::~CAudStreamSink+0x120
0d78f370 7481a61e 00000001 0c2a806c 80004005 mfcore!CAudStreamSink::`vector deleting destructor'+0xd
0d78f38c 748cc0ef 0c2a80d0 0c2a7f08 0c2a7f50 mfcore!CAudStreamSink::Release+0x4e
0d78f3ac 747eec7d 00000000 0d78f448 0d78f3d0 mfcore!CAudioMediaSink::InternalCreateStreamSink+0xdd3a8
0d78f3d8 747eeba0 0d78f3f4 0d78f448 00000000 mfcore!CAudioMediaSink::CAudioMediaSink+0xb1
0d78f3f8 747eeafe 0c2b7380 00000000 0c2b73b8 mfcore!CAudioMediaSink::CreateInstance+0x30
0d78f4a8 747ee809 0c2b7380 0c2b73b8 0d78f520 mfcore!MFCreateAudioRenderer+0x2be
0d78f4c0 7483a03d 0c2b7380 7483a000 0c2dfa60 mfcore!CMFAudioRendererActivate::InstantiateMediaObject+0x29
0d78f4d8 74839fdf 747c4a80 0d78f520 0c2dfb98 mfcore!CMFActivate::DoActivate+0x3d
0d78f4f4 747f205a 0c2b7380 747c4a80 0d78f520 mfcore!CMFActivate::ActivateObject+0x2f
0d78f52c 747f1f91 05a0d670 0c2b7380 00000000 mfcore!CMediaSession::BindOutputNode+0x75
0d78f56c 74938512 0c2a6ab8 00000000 748c3320 mfcore!CMediaSession::BindOutputNodes+0x10e
0d78f5b4 747efaa1 05a0fd08 05a0fd08 747efa30 mfcore!CMediaSession::OpQueueTopology+0x32b
0d78f5d8 74819621 05a0fd08 0c2b74e8 74819580 mfcore!CMediaSession::DispatchOperation+0x71
0d78f5f8 74819591 74819580 0d78f63c 74c02459 mfcore!COpQueue::ProcessMarshalledOperations+0x85
0d78f604 74c02459 0c2dfa7c 0c2b74e8 0c211f40 mfcore!COpQueue::ProcessMarshalledOperationsAsyncCallback::Invoke+0x11
0d78f63c 74bf72e9 0c26c788 031cef88 74bf7240 RTWorkQ!CSerialWorkQueue::QueueItem::ExecuteWorkItem+0x1b2
0d78f674 77553cc7 0d78f6f8 0c211f40 031cef88 RTWorkQ!ThreadPoolWorkCallback+0xa9
0d78f6b4 775514b1 0d78f6f8 031cefe8 035d296c ntdll!TppWorkpExecuteCallback+0x137
0d78f84c 76de7c04 085b1e48 76de7be0 02dce3d3 ntdll!TppWorkerThread+0x48e
0d78f860 7758b5af 085b1e48 035d2988 00000000 kernel32!BaseThreadInitThunk+0x24
0d78f8a8 7758b57a ffffffff 77570411 00000000 ntdll!__RtlUserThreadStart+0x2f
0d78f8b8 00000000 77544b50 085b1e48 00000000 ntdll!_RtlUserThreadStart+0x1b
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: mfcore!CSampleQueue::Flush+1b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: mfcore
IMAGE_NAME: mfcore.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 545036e9
STACK_COMMAND: ~24s; .ecxr ; kb
FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_mfcore.dll!CSampleQueue::Flush
BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_WRITE_mfcore!CSampleQueue::Flush+1b
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:invalid_pointer_write_c0000005_mfcore.dll!csamplequeue::flush
FAILURE_ID_HASH: {0351a28f-6605-92a0-dcfc-74117e20afcb}
Followup: MachineOwner
据我所知，故障转储 IE 通过注册音频设备而崩溃。适用于 citrix。?
解决此问题的其他尝试
- mp3 文件在同一台服务器上
- 如果站点是通过 PHP 和 Apache 或 NodeJS 部署的，就会出现问题
- 最新的 Firefox 和 Chrome (40.0.2214.93) 正确显示站点。
- 以管理员身份通过控制台打开网站 IE11 不会崩溃，但大多数时候显示
Invalid Source - 已设置 Citrix HdxMediaStreamForFlash 注册表项。
- 服务器不压缩 mp3 并使用 MIME 发送它们 audio/mpeg。
其他已经考虑过的来自 SO 的问题没有适合我们问题的解决方案
- How do I get a HTML5 Video to work using IE10
- IE10 not playing a video when using the <video> tag, but plays it when requesting the video directly
- HTML5 audio element do not work in IE10, but works in Chrome. Why?
- "Error: Unsupported audio type or invalid file path" for HTML5 Audio tag in Internet Explorer 10
- IE10 Windows7 -- Audio tag never plays audio?
终于
我现在的问题是，我不知道该怎么做才能解决这个问题。 是 windows 问题、citrix 问题还是 iOS 问题？或者它是所有的组合 其中
有人知道解决方法吗？
或者我可以从另一点开始另一次调试尝试吗？
如果您需要更多数据，请告诉我。
更新2015-03-10
- 这不是iOS或Citrix Receiver的问题，因为崩溃崩溃也出现在Samsung Galaxy Tab上。
- 服务器重启大约三个半小时后第一次出现崩溃
XenApp 服务器是否配置为启用 Windows 媒体重定向，参考：http://support.citrix.com/proddocs/topic/xenapp65-admin/ps-sf-media-speed-screen-acceleration-config-all-v2.html. If so, does disabling it fix the issue? The current documentation for Citrix Receiver for IOS has information about settings on this page for media redirection too, ref: http://support.citrix.com/proddocs/topic/receiver-ios-59/receivers-ios-about.html 建议免费 space。
为了完整起见，这是我的解决方法：
- 将音频的使用减少到最低限度
- 每晚重新启动 windows 服务器（足够每台服务器每天 20 个会话，每个会话 8 小时的活动使用）
我们的最终解决方案是升级到 Windows Server 2016 和 Citrix Xenapp 7.15，并且不会出现此问题。
我们在 Microsoft 和 Citrix 开的票是 closed/rejected 和 "No problem with our software, it must be the other vendors."