如何在 V8 中协调我的 odoo 帐户。如遇客户退票

Question

我想解决这个问题 谁能帮忙解决这个问题

My case is as on creating Invoice ->I received a cheque -> and Invoice states we make paid. considering that we received the payment. as shown in below Image.

现在

Twist is checked bounce. and a customer gets debited. and we have not received payment.

如何在 odoo V8 中解决这个问题。

Answer 1

我已经深入了解它的根源，并找到了以下解决方案。让我们讨论整个案例和解决方案。

我们可以在这里使用odoo的Bank Reconciliation Feature来解决这个问题。

To reconcile our account we can go to the following path. Accounting -> Reconciliation -> Manual Reconciliation -> Create

There you debit again the amount you want to.

Note: On saving this it is showing in the red color it means there is a mismatch. As seen in the below image.

After doing the manual reconciliation we can verify the Journal Entry also. By going to Accounting Journal Entries -> Journal Entries

Now on receiving the payment again from the customer, create the receipt from this path Accounting -> Customer -> Sales Receipt

Then again reconcile the sales receipt the with precious journal.

By going to this path Accounting -> Reconciliation -> Manual Reconciliation -> Create

现在，

Then to verify the result go the path Accounting -> Journal Entries -> Journal Entries as shown in below image you will found that case is solve.