无法卸载 websphere mq，面临错误 1713

Question

我们有问题。我们的应用程序 requirement.we 将在 windows 环境中从 mq v7.0.1.8 迁移到 v7.5.0.7。

我们无法卸载 MQ 版本 7.0.1.8，当我们尝试从控制面板或命令模式卸载时遇到错误。

错误是。

 "1713 IBM websphere mq cannot install one of its required product, contact your technical support group." System error 1605"

我们已经给出了通过命令模式从服务器卸载 websphere mq 的命令。
```
 Msiexec /i {product code} REMOVE= "ALL" installationname="installation0"
```
我们检查了 MSI 错误日志： C:\windows\installer009a4d.msi 缺失
我们能知道如何恢复这个丢失的 MSI 文件吗？

有没有其他方法从机器上卸载 websphere mq。

下面的路径只有我发现这个错误（C:\windows\installer009a4d.msi` 丢失）

C:\Users\AppData\Local\Temp,

我们已尝试在服务器上安装 Microsoft ORCA 实用程序，但我们遇到了一些 JDK 相关错误。有没有其他方法可以从服务器上卸载这个旧版本。

抱歉回复晚了，

这个问题仍然悬而未决state.we还没有收到用户关于机器上的这个安装的任何更新。

Answer 1

这是 APAR IC78398

的匹配项

Error description

While uninstalling the MQ client, it fails when removing the 32-bit runtime (iwiUninstall32bitComponentsVista) with System Error 1605.The MSI log shows the following:
Action start 17:02:02: iwiUninstall32bitComponentsVista.
MSI (s) (BC:B0) [17:02:02:793]: Warning: Local cached package
'C:\Windows\Installer870feb.msi' is missing.
MSI (s) (BC:CC) [17:02:02:793]: Note: 1: 1713 2: IBM WebSphere
MQ 3:  1605
MSI (s) (BC:CC) [17:05:25:512]: Product: IBM WebSphere MQ --
Error 1713.IBM WebSphere MQ cannot install one of its required
products. Contact your technical support group
System Error: 1605.

上面的 APAR link 和 4) Problem: Uninstallation of WebSphere MQ stops with the error 1605, and a warning similar to the following example is reported in the install or uninstall log: Warning: Local cached package 'C:\Windows\Installer8c9631.msi' is missing. 部分下的 IBM 技术说明“WebSphere MQ self help – Common install/uninstall issues for MQ Version 7 on Windows”都提供了使用下面引用的 Microsoft 实用程序的变通方法。

请注意，APAR 显示问题的修复程序是在 7.0.1.8 中，但技术说明解释说，如果原始安装是 7.0.1.7 或更早版本，即使后来升级到7.0.1.8 或更高版本。

Local fix

Edit the cached MSI database file with Microsoft ORCA utility and put an install condition of 0 (i.e, false) against the custom action we don't want executed, in this case iwiUninstall32bitComponentsVista and iwiUninstall64bitComponentsVista

The information to download and set up ORCA utility is available at: http://msdn.microsoft.com/en-us/library/aa370557%28v=vs.85%29.aspx

Steps are as follows:

Use Microsoft ORCA utility to open the cached WebSphere MQ Client MSI database file (which will be located at C:\Windows\Installer).You can use Windows Explorer to open C:\Windows\Installer and switch to detailed view. Then add "comments" column to the view, and the file we need to open in ORCA GUI will show "WebSphere MQ Client MSI database" or "WebSphere MQ MSI database" as the comment.

There will probably be three of these. Open the largest one with ORCA and confirm that the "View"->"Summary Information ..." dialog shows a "title" or "IBM WebSphere MQ for Windows, Version 7.0"

Select InstallExecuteSequence in the Tables section of ORCA.

Select iwiUninstall32bitComponentsVista from Action column.

The default value in Condition is : (REMOVE="ALL") and Installed and (VersionNT >= 600)

Remove the above line and replace it with a zero - "0".

Repeat steps 4, 5, and 6 but this time for the iwiUninstall64bitComponentsVista action, setting the condition on this to zero - "0" - also.

Save the changes made to WebSphere MQ Client MSI database file.

Attempt to uninstall MQ client again from the system.

无法卸载 websphere mq，面临错误 1713

Unable to uninstall websphere mq, facing error 1713

ibm-mq