将 Zendesk 与“Hermes”电话系统集成
integrating Zendesk with " Hermes " the telephony system
我有现有的电话系统，它的名字是“Hermes”，它是一个电话系统，现在我想集成到 zendesk，我已经完成了 Talk Partner Edition API，但我不太清楚。
我想知道我应该如何将此电话系统与 zendesk 连接以及我应该如何将此软 phone 嵌入“Zendesk ???? 或者完成这项工作的步骤 ???
感谢任何帮助！
Zendesk 向 search for users based on phone number, as well as the ability to create new user profiles. With the user's profile information, a new ticket can be created on behalf of the user with the Create Ticket API endpoint. A more detailed step-by-step guide can be found here 提供 API 个端点。
我有现有的电话系统，它的名字是“Hermes”，它是一个电话系统，现在我想集成到 zendesk，我已经完成了 Talk Partner Edition API，但我不太清楚。
我想知道我应该如何将此电话系统与 zendesk 连接以及我应该如何将此软 phone 嵌入“Zendesk ???? 或者完成这项工作的步骤 ???
感谢任何帮助！
Zendesk 向 search for users based on phone number, as well as the ability to create new user profiles. With the user's profile information, a new ticket can be created on behalf of the user with the Create Ticket API endpoint. A more detailed step-by-step guide can be found here 提供 API 个端点。