在 AppStoreConnect 中处于测试阶段时从一个帐户中删除应用程序名称，然后尝试在另一个帐户中使用它后，应用程序名称不可用
App name is unavailable after removing it from one account while in beta in AppStoreConnect then trying to use it in another account
我有这个问题的答案，而且是直接从 Apple 那里得到的。 一切都在电子邮件中描述。
我在项目本身、AppStoreConnect、Stack Overflow、博客上花了几个小时来解决这个问题，并最终联系了 Apple 支持。代表在 phone 上和我至少聊了 30 分钟，他同样感到困惑。
代表最初说我应该推动应用程序获得批准，然后通过转移它们来删除它们以释放名称很容易。我说过批准过程本身可能会花费很长时间，因为我很容易被拒绝，然后不得不重新提交，被拒绝重新提交……很容易需要一周的时间才能接受所有 3 个应用程序（假设有拒绝）并通过仅更改名称没有任何意义。他同意这不是一个可行的选择。他去找主管求助，主管的建议没有用。
他不得不将问题进一步上报给技术支持，他们花了几天时间才回复我关于导致问题的原因。事实证明这是一个非常简单的修复，但最初每个人都忽略了。
很明显，这是一个费力的过程，我只是 post 将其作为一个问题来帮助下一个人。 post 没有任何代码，但我知道人们遇到过类似的问题。我会 post 大约一个小时后给出答案。
再次：
我有这个问题的答案，而且是直接从 Apple 那里得到的。我只是 post 将其用于帮助下一个开发人员。。
这是应用程序代表在我和他下车后发给我的 phone。
Hello Lance,
This is Sunny with Apple Developer Program Support. Thank you for
taking the time to speak with me today.
As we spoke about over the phone, I have included some information
below for you to fill out in regard to your issue. Please fill it out
to the best of your knowledge and we can then be able to further
research your issue. If you have extra screenshots that you would like
to provide, please be sure to add those as well.
- Content name
- Content Apple ID
- Steps to reproduce the issue
- Approximate date and time of the most recent occurrence of the issue (including the time zone)
- Full-window screenshots or video illustrating the issue
- Username of each user experiencing the issue
- Web browsers that can reproduce the issue
- Web browser version numbers
Please let me know if you have any further questions. You can also
contact us using the link:
https://developer.apple.com/contact/
When contacting us, please reference your case number xxxxx.
Best regards,
Sunny, Apple Inc.
我描述问题的回复：
Hello Sunny,
The below issues started Sunday morning Sept 8 at 8m until the time of
our phone call Eastern Standard Time.
Browsers;
-Google Chrome Version 76.0.3809.132 (Official Build) (64-bit)
-Safari Version 12.1.2 (14607.3.9)
-Firefox Quantum 69.0 (64-bit)
Under the AppleId abc@email.com I had 3 apps named:
-AppOne bundleId: com.oldCompany.appOne
-AppTwo bundleId: com.oldCompany.appTwo
-AppThree bundleId: com.oldCompany.appThree
I removed them from the AppStore connect then went to my other account
xyz@email.com > Certificates, Identifiers, and Profiles > Identifiers
and tried to register the names with a different bundleId:
-AppOne bundleId: com.newCompany.appOne
-AppTwo bundleId: com.newCompany.appTwo
-AppThree bundleId: com.newCompany.appThree
I kept getting an error message:
An attribute in the provided entity has invalid value An App ID with
Identifier 'com.newCompany.appOne' is not available. Please enter a
different string.
An attribute in the provided entity has invalid value An App ID with
Identifier 'com.newCompany.appTwo' is not available. Please enter a
different string.
An attribute in the provided entity has invalid value An App ID with
Identifier 'com.newCompany.appThree' is not available. Please enter a
different string.
I then went back to AppStore Connect under the abc@email.com account,
restored each app, went to the localizable field and renamed all 3 of
them, then removed them again:
(the Apple supervisor suggested renaming the names under the
localizable field and said that might fix the issue because the names
themselves might be stuck under the old account even though I removed
them)
-App-123 bundleId: com.oldCompany.appOne
-App-456 bundleId: com.oldCompany.appTwo
-App-789 bundleId: com.oldCompany.appThree
When I logged back into developer.apple as xyz@email.com and tried to
register the names:
-AppOne bundleId: com.newCompany.appOne
-AppTwo bundleId: com.newCompany.appTwo
-AppThree bundleId: com.newCompany.appThree
The same errors occurred.
How can I use the names AppOne, AppTwo, and AppThree with the xyz@email.com
account?
问题是当我在 Apple 中拥有 abc@email.com 帐户时，bundleIds
com.newCompany.appOne
com.newCompany.appTwo
com.newCompany.appThree
除了 bundleIds
都在那里注册了
com.oldCompany.appOne
com.oldCompany.appTwo
com.oldCompany.appThree
com.oldCompany... bundleId 是我最初在 AppStoreConnect 中拥有的 bundleId，然后删除了该应用程序。即使删除了该应用程序，bundleId 仍位于 abc@email.com 帐户中，因此名称不可用。
当我尝试将它们上传到新的 xyz@email.com 帐户时，它一直抛出 提供的实体中的属性无效... 错误。
从他们下面的回复中可以看出，我所要做的就是将他们从 abc@email.com 帐户中删除，然后问题就解决了。
长话短说，如果您有 2 个不同的开发者帐户，请确保其中一个的 bundleId 与您尝试上传到另一个的 bundleId 不同。这是一个连代表和主管都忽略的简单错误，所以它肯定会发生在任何人身上。
并且不，如果您的应用程序处于测试阶段，您不需要先获得应用程序的批准才能从 AppStoreConnect 中删除其名称。删除测试版应用程序以释放名称是可以的
这是他们的回复：
Hello Lance, Thank you for your patience while we research the error
you are receiving. I hope that you are enjoying your week, so far.
We
were able to locate the reason for the error you are receiving, as
well as a simple fix for it. There are three App IDs that you
mentioned, you are unable to register to the new account. The App IDs
are listed below:
com.newCompany.appOne
com.newCompany.appTwo
com.newCompany.appThree
All three of these are registered on the
account, abc@email.com. If I am understanding correctly, they are
intended to be added to the account, xyx@email.com.
You will first
need to remove the App IDs, from within Certificates, Identifiers, and
provisioning profiles, on the abc@email.com team. More information,
and instructions can be located here.
https://help.apple.com/developer-account/#/devf7577d411
Let me know if
you have any questions or need further assistance. I'm happy to help.
The fastest way to reach me is to respond directly to this email. I am
also reachable at:
+1 877-555-0690 ext xxxxx Monday to Friday, 7am - 4pm PST When contacting me, please note this line goes directly to my voicemail
only. When leaving a message, please reference your case number xxxxxx
and I'll get back to you as soon as I can. Best regards, Austin Apple
Inc.
我有这个问题的答案，而且是直接从 Apple 那里得到的。 一切都在电子邮件中描述。
我在项目本身、AppStoreConnect、Stack Overflow、博客上花了几个小时来解决这个问题，并最终联系了 Apple 支持。代表在 phone 上和我至少聊了 30 分钟，他同样感到困惑。
代表最初说我应该推动应用程序获得批准，然后通过转移它们来删除它们以释放名称很容易。我说过批准过程本身可能会花费很长时间，因为我很容易被拒绝，然后不得不重新提交，被拒绝重新提交……很容易需要一周的时间才能接受所有 3 个应用程序（假设有拒绝）并通过仅更改名称没有任何意义。他同意这不是一个可行的选择。他去找主管求助，主管的建议没有用。
他不得不将问题进一步上报给技术支持，他们花了几天时间才回复我关于导致问题的原因。事实证明这是一个非常简单的修复，但最初每个人都忽略了。
很明显，这是一个费力的过程，我只是 post 将其作为一个问题来帮助下一个人。 post 没有任何代码，但我知道人们遇到过类似的问题。我会 post 大约一个小时后给出答案。
再次： 我有这个问题的答案，而且是直接从 Apple 那里得到的。我只是 post 将其用于帮助下一个开发人员。。
这是应用程序代表在我和他下车后发给我的 phone。
Hello Lance,
This is Sunny with Apple Developer Program Support. Thank you for taking the time to speak with me today.
As we spoke about over the phone, I have included some information below for you to fill out in regard to your issue. Please fill it out to the best of your knowledge and we can then be able to further research your issue. If you have extra screenshots that you would like to provide, please be sure to add those as well.
- Content name
- Content Apple ID
- Steps to reproduce the issue
- Approximate date and time of the most recent occurrence of the issue (including the time zone)
- Full-window screenshots or video illustrating the issue
- Username of each user experiencing the issue
- Web browsers that can reproduce the issue
- Web browser version numbers
Please let me know if you have any further questions. You can also contact us using the link:
https://developer.apple.com/contact/
When contacting us, please reference your case number xxxxx.
Best regards,
Sunny, Apple Inc.
我描述问题的回复：
Hello Sunny,
The below issues started Sunday morning Sept 8 at 8m until the time of our phone call Eastern Standard Time.
Browsers;
-Google Chrome Version 76.0.3809.132 (Official Build) (64-bit)
-Safari Version 12.1.2 (14607.3.9)
-Firefox Quantum 69.0 (64-bit)
Under the AppleId abc@email.com I had 3 apps named:
-AppOne bundleId: com.oldCompany.appOne
-AppTwo bundleId: com.oldCompany.appTwo
-AppThree bundleId: com.oldCompany.appThree
I removed them from the AppStore connect then went to my other account xyz@email.com > Certificates, Identifiers, and Profiles > Identifiers and tried to register the names with a different bundleId:
-AppOne bundleId: com.newCompany.appOne
-AppTwo bundleId: com.newCompany.appTwo
-AppThree bundleId: com.newCompany.appThree
I kept getting an error message:
An attribute in the provided entity has invalid value An App ID with Identifier 'com.newCompany.appOne' is not available. Please enter a different string.
An attribute in the provided entity has invalid value An App ID with Identifier 'com.newCompany.appTwo' is not available. Please enter a different string.
An attribute in the provided entity has invalid value An App ID with Identifier 'com.newCompany.appThree' is not available. Please enter a different string.
I then went back to AppStore Connect under the abc@email.com account, restored each app, went to the localizable field and renamed all 3 of them, then removed them again:
(the Apple supervisor suggested renaming the names under the localizable field and said that might fix the issue because the names themselves might be stuck under the old account even though I removed them)
-App-123 bundleId: com.oldCompany.appOne
-App-456 bundleId: com.oldCompany.appTwo
-App-789 bundleId: com.oldCompany.appThree
When I logged back into developer.apple as xyz@email.com and tried to register the names:
-AppOne bundleId: com.newCompany.appOne
-AppTwo bundleId: com.newCompany.appTwo
-AppThree bundleId: com.newCompany.appThree
The same errors occurred.
How can I use the names AppOne, AppTwo, and AppThree with the xyz@email.com account?
问题是当我在 Apple 中拥有 abc@email.com 帐户时，bundleIds
com.newCompany.appOne
com.newCompany.appTwo
com.newCompany.appThree
除了 bundleIds
都在那里注册了com.oldCompany.appOne
com.oldCompany.appTwo
com.oldCompany.appThree
com.oldCompany... bundleId 是我最初在 AppStoreConnect 中拥有的 bundleId，然后删除了该应用程序。即使删除了该应用程序，bundleId 仍位于 abc@email.com 帐户中，因此名称不可用。
当我尝试将它们上传到新的 xyz@email.com 帐户时，它一直抛出 提供的实体中的属性无效... 错误。
从他们下面的回复中可以看出，我所要做的就是将他们从 abc@email.com 帐户中删除，然后问题就解决了。
长话短说，如果您有 2 个不同的开发者帐户，请确保其中一个的 bundleId 与您尝试上传到另一个的 bundleId 不同。这是一个连代表和主管都忽略的简单错误，所以它肯定会发生在任何人身上。
并且不，如果您的应用程序处于测试阶段，您不需要先获得应用程序的批准才能从 AppStoreConnect 中删除其名称。删除测试版应用程序以释放名称是可以的
这是他们的回复：
Hello Lance, Thank you for your patience while we research the error you are receiving. I hope that you are enjoying your week, so far.
We were able to locate the reason for the error you are receiving, as well as a simple fix for it. There are three App IDs that you mentioned, you are unable to register to the new account. The App IDs are listed below:
com.newCompany.appOne
com.newCompany.appTwo
com.newCompany.appThree
All three of these are registered on the account, abc@email.com. If I am understanding correctly, they are intended to be added to the account, xyx@email.com.
You will first need to remove the App IDs, from within Certificates, Identifiers, and provisioning profiles, on the abc@email.com team. More information, and instructions can be located here.
https://help.apple.com/developer-account/#/devf7577d411
Let me know if you have any questions or need further assistance. I'm happy to help. The fastest way to reach me is to respond directly to this email. I am also reachable at: +1 877-555-0690 ext xxxxx Monday to Friday, 7am - 4pm PST When contacting me, please note this line goes directly to my voicemail only. When leaving a message, please reference your case number xxxxxx and I'll get back to you as soon as I can. Best regards, Austin Apple Inc.