格子花呢只给第一资本 "ITEM_LOGIN_REQUIRED"

Plaid only giving "ITEM_LOGIN_REQUIRED" for Capital One

我正在使用 plaid 尝试从关联帐户获取交易。在沙盒中,我没有收到任何错误,但是一旦我进入开发阶段,我就开始 seeing "ITEM_LOGIN_REQUIRED" 尝试获取交易。我正在使用格子反应组件和格子 ruby gem。我怀疑我的代码中没有错误,就像通过 Plaids api 的流程一样多,如下所示

用户与 Link 交互 -> 使用信用登录帐户 -> 帐户已链接并返回 public_token -> public_token 交换为存储的 access_token在 DB -> access_token 用于查找交易 -> Plaid returns 错误。 -> 让用户通过更新模式 -> 查找事务 -> 错误 -> 冲洗并重复。

下面是我查找交易的地方和我得到错误的地方。

    start_date = Date.new(date[0].to_i, date[1].to_i, 1).strftime('%Y-%m-%d')
    end_date = Date.new(date[0].to_i, date[1].to_i, -1).strftime('%Y-%m-%d')

    plaid_env = Rails.application.config.plaid_env
    client_id = Rails.application.config.client_id
    secret = Rails.application.config.secret
    public_key = Rails.application.config.public_key

    client = Plaid::Client.new(env: plaid_env,
                               client_id: client_id,
                               secret: secret,
                               public_key: public_key)

    transaction_response = client.transactions.get(access_token, start_date, end_date)

    transactions = transaction_response.transactions

根据 Plaid 的支持,这个实际上已经结束了。

Plaid Support Nov 8, 2019,

Thanks for reaching out to Plaid Support!

I've confirmed that there is an issue with our Capital integration that is causing this issue. Our engineering team is aware of this issue and currently working to resolve it. We will reach out here as soon as this is resolved.

Please let us know if you have any further questions or concerns. Thanks for your patience while we work to resolve this!

Best, Phillippa Plaid Suppor

我询问是否有 ETA 或解决方法,这是他们的回复。

We are dedicating ongoing resources to resolving this issue, but unfortunately Capital One hasn't been cooperative and we can’t anticipate a timeline for a technical resolution at this point. There isn't currently a workaround that I'm aware of. I sincerely apologize for the inconvenience that this causes – this issue is unique to our Capital One integration, and does not affect the other institutions that we support.

We'll be sure to reach back out here as soon as we have any updates!

Best, Nicole

格子支持