iTunesConnect："One or more of your app previews could not be loaded. Try again."

Question

问题

最近我在 iTunesConnect 中将 App 预览视频上传到我的应用程序

好像上传成功了，可以播放了，但是视频预览有文字叠加：

Processing App Preview

The app preview can take up to 24 hours to process.

我已经关闭 Safari 并进入睡眠状态。第二天早上我看到这个

问题

据我所知，我的视频符合 https://help.apple.com/app-store-connect/#/dev4e413fcb8，我怎样才能知道发生这种情况的原因，这里是 ffprobe 输出

ffprobe version 4.1.4 Copyright (c) 2007-2019 the FFmpeg developers
  built with Apple LLVM version 10.0.1 (clang-1001.0.46.4)
  configuration: --prefix=/usr/local/Cellar/ffmpeg/4.1.4_1 --enable-shared --enable-pthreads --enable-version3 --enable-avresample --cc=clang --host-cflags='-I/Library/Java/JavaVirtualMachines/adoptopenjdk-12.0.1.jdk/Contents/Home/include -I/Library/Java/JavaVirtualMachines/adoptopenjdk-12.0.1.jdk/Contents/Home/include/darwin' --host-ldflags= --enable-ffplay --enable-gnutls --enable-gpl --enable-libaom --enable-libbluray --enable-libmp3lame --enable-libopus --enable-librubberband --enable-libsnappy --enable-libtesseract --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libx265 --enable-libxvid --enable-lzma --enable-libfontconfig --enable-libfreetype --enable-frei0r --enable-libass --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librtmp --enable-libspeex --enable-videotoolbox --disable-libjack --disable-indev=jack --enable-libaom --enable-libsoxr
  libavutil      56. 22.100 / 56. 22.100
  libavcodec     58. 35.100 / 58. 35.100
  libavformat    58. 20.100 / 58. 20.100
  libavdevice    58.  5.100 / 58.  5.100
  libavfilter     7. 40.101 /  7. 40.101
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  3.100 /  5.  3.100
  libswresample   3.  3.100 /  3.  3.100
  libpostproc    55.  3.100 / 55.  3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/Users/camobap/my_video.mp4':
  Metadata:
major_brand     : isom
minor_version   : 512
compatible_brands: isomiso2avc1mp41
encoder         : Lavf58.20.100
  Duration: 00:00:30.04, start: 0.000000, bitrate: 1512 kb/s
Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 886x1920, 1377 kb/s, 25 fps, 25 tbr, 12800 tbn, 50 tbc (default)
Metadata:
  handler_name    : ?Mainconcept Video Media Handler
Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 130 kb/s (default)
Metadata:
  handler_name    : #Mainconcept MP4 Sound Media Handler

这个视频到底是谁评论的？人还是机器？
是否有任何自动化脚本可以在上传前进行此验证？

Answer 1

我傻了，好像24小时没过，我等多了这个问题就没了

P.S。只有 Safari 显示这个，在 Google Chrome

中没有错误

P.P.S有时即使是成功处理的视频也会出现这种情况，但刷新页面后，问题就消失了

iTunesConnect："One or more of your app previews could not be loaded. Try again."

iTunesConnect: "One or more of your app previews could not be loaded. Try again."

ios

video

video-processing

appstore-approval

问题

问题