无法在 Saber 的创建 PNR 中处理无状态交易 (REST API)

Question

我使用 REST API 并遵循 Sabre 的 low fare search and book workflow

Step 1: Shop for flights using the Bargain Finder Max API.

Step 2: Book one or more flight segments, add all required information to create a passenger name record (PNR), and end the transaction using the Create Passenger Name Record API.

我可以检索 Bargain Finder Max（第 1 步）数据，但我被困在创建乘客姓名记录。它总是 returns Unable to process the stateless transaction. Please retry. 错误。

这是负载信息

请求数据

{
  "CreatePassengerNameRecordRQ": {
    "version": "2.3.0",
    "targetCity": "****",
    "haltOnAirPriceError": false,
    "TravelItineraryAddInfo": {
      "AgencyInfo": {
        "Address": {
          "AddressLine": "SABRE TRAVEL",
          "CityName": "SOUTHLAKE",
          "CountryCode": "US",
          "PostalCode": "76092",
          "StateCountyProv": {
            "StateCode": "TX"
          },
          "StreetNmbr": "3150 SABRE DRIVE"
        },
        "Ticketing": {
          "TicketType": "7TAW"
        }
      },
      "CustomerInfo": {
        "ContactNumbers": {
          "ContactNumber": [
            {
              "NameNumber": "1.1",
              "Phone": "817-555-1212",
              "PhoneUseType": "H"
            }
          ]
        },
        "PersonName": [
          {
            "NameNumber": "1.1",
            "PassengerType": "ADT",
            "GivenName": "John",
            "Surname": "Tolliver"
          }
        ]
      }
    },
    "AirBook": {
      "HaltOnStatus": [
        {
          "Code": "HL"
        },
        {
          "Code": "KK"
        },
        {
          "Code": "LL"
        },
        {
          "Code": "NN"
        },
        {
          "Code": "NO"
        },
        {
          "Code": "UC"
        },
        {
          "Code": "US"
        }
      ],
      "OriginDestinationInformation": {
        "FlightSegment": [
          {
            "ArrivalDateTime": "2020-03-24T08:48:00T00:00:00",
            "DepartureDateTime": "2020-03-24T08:48:00T00:00:00",
            "FlightNumber": "",
            "NumberInParty": "1",
            "ResBookDesigCode": "Y",
            "Status": "NN",
            "DestinationLocation": {
              "LocationCode": ""
            },
            "MarketingAirline": {
              "Code": "",
              "FlightNumber": ""
            },
            "OriginLocation": {
              "LocationCode": ""
            }
          },
          {
            "ArrivalDateTime": "2020-03-24T08:48:00T00:00:00",
            "DepartureDateTime": "2020-03-24T08:48:00T00:00:00",
            "FlightNumber": "",
            "NumberInParty": "1",
            "ResBookDesigCode": "Y",
            "Status": "NN",
            "DestinationLocation": {
              "LocationCode": ""
            },
            "MarketingAirline": {
              "Code": "",
              "FlightNumber": ""
            },
            "OriginLocation": {
              "LocationCode": ""
            }
          }
        ]
      },
      "RedisplayReservation": {
        "NumAttempts": 10,
        "WaitInterval": 300
      }
    },
    "AirPrice": [
      {
        "PriceRequestInformation": {
          "Retain": true,
          "OptionalQualifiers": {
            "FOP_Qualifiers": {
              "BasicFOP": {
                "Type": "CK"
              }
            },
            "PricingQualifiers": {
              "PassengerType": [
                {
                  "Code": "0",
                  "Quantity": "1"
                }
              ]
            }
          }
        }
      }
    ],
    "SpecialReqDetails": {
      "AddRemark": {
        "RemarkInfo": {
          "FOP_Remark": {
            "Type": "CHECK"
          }
        }
      },
      "SpecialService": {
        "SpecialServiceInfo": {
          "SecureFlight": [
            {
              "PersonName": {
                "DateOfBirth": "2009-05-14",
                "Gender": "F",
                "NameNumber": "2.1",
                "GivenName": "mim",
                "Surname": "khan"
              },
              "SegmentNumber": "A"
            }
          ],
          "Service": [
            {
              "PersonName": {
                "NameNumber": "2.1"
              },
              "SSR_Code": "CHLD",
              "Text": "01MAY07"
            }
          ]
        }
      }
    },
    "PostProcessing": {
      "EndTransaction": {
        "Source": {
          "ReceivedFrom": "SP WEB"
        }
      },
      "RedisplayReservation": {
        "waitInterval": 100
      }
    }
  }
}

响应数据

{
  "errorCode": "ERR.SP.PROVIDER_ERROR",
  "message": "Unable to process the stateless transaction. Please retry.",
  "status": "Incomplete",
  "type": "Application",
  "timeStamp": "2020-03-20T01:01:30-05"
}

Answer 1

您很幸运，因为我能够仅根据时间戳来追踪此特定交易。

以后考虑发送以下httpheader:

Conversation-ID: ${some.unique.identifier.specific.per.each.request}

并传递它，以便 Sabre Teams 可以毫无问题地对其进行追踪！（就个人而言，我在运行测试时为每个请求生成一个新的 UUID。）

通常我会建议联系 Sabre 支持来处理此类错误。您使用的 Sabre 帐户似乎 未激活 ，我强烈建议您联系该团队以启用您的测试帐户。

这条消息背后的原因是大多数时候代理机构略微超过他们的 TAM 池（session 限制）所以稍等片刻 re-trying 帮助，我们也不希望公开 Sabre 中的内部安全实现。

在这种情况下，返回到托管 CreatePassengerNameRecordRQ 的应用程序的异常的结尾部分实际上是：

error.UserIDInactive

无法在 Saber 的创建 PNR 中处理无状态交易 (REST API)

Unable to process the stateless transaction in Create PNR of Sabre ( REST API )

rest

api

sabre

请求数据

响应数据