Amazon Connect 实例日志记录

Amazon Connect Instance Logging

如何启用 AWS Amazon connect 日志记录。 我在实例中启用了日志,我可以在 ClouldWatch 中看到日志组,但没有创建日志。

根据 AWS 文档

Logs are generated only for contact flows that include a Set Logging Behavior block with logging set to enabled.

When you use a Set logging behavior block to enable or disable logging for a flow, logging is also enabled or disabled for any subsequent flow that a contact is transferred to, even if the flow does not include a Set logging behavior block. To avoid logging that persists between flows, enable or disable a Set logging behavior block as needed for that specific flow.

To enable or disable contact flow logs for a contact flow

Add a Set Logging Behavior block and connect it to another block in the flow.

Open the properties for the block. Choose Enable or Disable.

Choose Save.

If you add a Set logging behavior block to a contact flow that is already published, you must publish it again to start generating logs for it.

别忘了实例参数也必须设置为on