我们如何以编程方式删除 GDPR 相关请求的 SendGrid 帐户信息?

How do we programmatically delete SendGrid account information for GDPR related requests?

我们使用 SendGrid 向客户发送电子邮件。我们正在实施一个轻量级的内部基础设施来处理来自我们客户的 GDPR 请求。我们想知道如何将相关请求转发给我们的下游依赖Sendgrid,以确保我们的用户信息被彻底删除。我从下面 link 注意到 SendGrid 包含在 Twilio 的数据保护附录中,https://sendgrid.com/resource/general-data-protection-regulation-2/。但是我在 Twilio 找不到任何关于 API 支持或关于 GDPR 的实际删除过程的权威文档。

如果有人可以向我指出任何相关文件或 API,那将会很有帮助。

谢谢, 迪班

此处为 Twilio 开发人员布道师。

恐怕没有API以编程方式删除SendGrid信息。

根据GDPR删除用户数据的流程如下:

Because we retain email message activity for only a short time, most deletion requests are handled through our automatic timeout process; however, if you require an earlier deletion, please reach out to us directly at datasubjectrequests@sendgrid.com. Please include the following information:

  • Customer Account ID (or subaccount if applicable)
  • Recipient email address to be deleted

To ensure correct and timely processing of your request, please include this information in CSV (comma-separated value) format, or in a spreadsheet with two delineated columns. If you are requesting removal of more than one account, please send multiple requests for deletion in a single spreadsheet or CSV file. Your deletion request will be completed within 7 days.

Submissions in an incorrect format may not be processed correctly, may not be processed promptly, and may get lost.