无法登录到 Azure 门户

Question

我无法验证 Azure Portal on my home desktop (Windows 10 Home). It just hangs with the following icon until I eventually get redirected to the error timeout page。

有趣的是，我仍然可以登录 Office 365 和 Azure DevOps，我还可以在我的笔记本电脑上登录 Azure 门户。这让我认为它与我的补偿有关，而不是我的 Azure 帐户。

我试过以下方法：

正在清除缓存、cookie 等（在 Chrome - 最新版本 - 版本 92.0.4515.107）
隐身模式（Chrome）
不同的浏览器 - Edge/Opera
刷新 dns
转动补偿 on/off

如果我在 Chrome 中检查浏览器控制台，尝试打开 Azure 门户时会出现一堆错误，例如

控制台中的前几个错误是：

MsPortalFx.Base.Diagnostics.ErrorReporter 1 MsPortalFx.Base.Diagnostics.ErrorReporter: {"message":"Request Error","responseHeaders":"cache-control: no-cache\r\ncontent-type: application/json; charset=utf-8\r\ndate: Sun, 25 Jul 2021 23:13:32 GMT\r\nexpires: -1\r\nnel: {\"report_to\":\"network-errors\",\"max_age\":86400,\"success_fraction\":0.001,\"failure_fraction\":1.0}\r\npragma: no-cache\r\nreport-to: {\"group\":\"network-errors\",\"max_age\":86400,\"endpoints\":[{\"url\":\"https://eafc.nelreports.net/api/report?cat=aportal\"}]}\r\nstrict-transport-security: max-age=31536000; includeSubDomains\r\nx-content-type-options: nosniff\r\nx-ms-version: 8.75.0.5 (production#6db687bbc5.210712-1125) Signed\r\nx-ua-compatible: IE=edge\r\nx-xss-protection: 1; mode=block\r\n","responseText":"{\"Message\":\"There was an error processing your request. Please try again in a few moments.\",\"HttpStatusCode\":\"InternalServerError\",\"XMsServerRequestId\":null,\"StackTrace\":null}","status":500,"statusText":"","uri":"/api/Portal/GetEarlyUserData?feature.internalgraphapiversion=true&feature.iris=true&feature.irismessagelimit=1&feature.showservicehealthalerts=true"}

MsPortalImpl/Services/Services.Settings 1 Services.Settings: _errorData: undefined
_sourceErrorLevel: undefined
baseTypes: ["MsPortalFx.Errors.Error"]
code: undefined
data: undefined
errorLevel: 2
extension: fx
handled: undefined
innerErrors: ["message: {\"message\":\"Request Error\",\"responseHeaders\":\"cache-control: no-cache\r\ncontent-type: application/json; charset=utf-8\r\ndate: Sun, 25 Jul 2021 23:13:32 GMT\r\nexpires: -1\r\nnel: {\\"report_to\\":\\"network-errors\\",\\"max_age\\":86400,\\"success_fraction\\":0.001,\\"failure_fraction\\":1.0}\r\npragma: no-cache\r\nreport-to: {\\"group\\":\\"network-errors\\",\\"max_age\\":86400,\\"endpoints\\":[{\\"url\\":\\"https://eafc.nelreports.net/api/report?cat=aportal\\"}]}\r\nstrict-transport-security: max-age=31536000; includeSubDomains\r\nx-content-type-options: nosniff\r\nx-ms-version: 8.75.0.5 (production#6db687bbc5.210712-1125) Signed\r\nx-ua-compatible: IE=edge\r\nx-xss-protection: 1; mode=block\r\n\",\"responseText\":\"{\\"Message\\":\\"There was an error processing your request. Please try again in a few moments.\\",\\"HttpStatusCode\\":\\"InternalServerError\\",\\"XMsServerRequestId\\":null,\\"StackTrace\\":null}\",\"status\":500,\"statusText\":\"\",\"uri\":\"/api/Portal/GetEarlyUserData?feature.internalgraphapiversion=true&feature.iris=true&feature.irismessagelimit=1&feature.showservicehealthalerts=true\"}\r\nstack: Error: {\"message\":\"Request Error\",\"responseHeaders\":\"cache-control: no-cache\r\ncontent-type: application/json; charset=utf-8\r\ndate: Sun, 25 Jul 2021 23:13:32 GMT\r\nexpires: -1\r\nnel: {\\"report_to\\":\\"network-errors\\",\\"max_age\\":86400,\\"success_fraction\\":0.001,\\"failure_fraction\\":1.0}\r\npragma: no-cache\r\nreport-to: {\\"group\\":\\"network-errors\\",\\"max_age\\":86400,\\"endpoints\\":[{\\"url\\":\\"https://eafc.nelreports.net/api/report?cat=aportal\\"}]}\r\nstrict-transport-security: max-age=31536000; includeSubDomains\r\nx-content-type-options: nosniff\r\nx-ms-version: 8.75.0.5 (production#6db687bbc5.210712-1125) Signed\r\nx-ua-compatible: IE=edge\r\nx-xss-protection: 1; mode=block\r\n\",\"responseText\":\"{\\"Message\\":\\"There was an error processing your request. Please try again in a few moments.\\",\\"HttpStatusCode\\":\\"InternalServerError\\",\\"XMsServerRequestId\\":null,\\"StackTrace\\":null}\",\"status\":500,\"statusText\":\"\",\"uri\":\"/api/Portal/GetEarlyUserData?feature.internalgraphapiversion=true&feature.iris=true&feature.irismessagelimit=1&feature.showservicehealthalerts=true\"}\n    at XMLHttpRequest.<anonymous> (https://portal.azure.com/?bundlingKind=DefaultPartitioner&configHash=3HVigcPjEhD-&env=portal&helppanenewdesign=true&helppanevmproblemcards=false&l=en.en-us&moveresourcesreact=true&pageVersion=8.75.0.566875.210712-1125:12:363)\r\n"]
message: Early Failed to preload stores.
name: Error
source: undefined
stack: Error: Early Failed to preload stores.
    at new t (https://portal.azure.com/Content/Dynamic/LIXabXGijvQo.js:83:882)
    at https://portal.azure.com/Content/Dynamic/IUr50ifbdDUb.js:62:6538
timestamp: 734.0999999642372
type: MsPortalFx.Errors.Error

Answer 1

我遇到了完全相同的事情。我可以在其他电脑和我的手机上正常登录

Answer 2

运行 https://portal.azure.com/selfhelp 可能会帮助您诊断会导致此类问题的问题。

Answer 3

作为临时解决方法，请使用 Brave 浏览器。 Chrome、Edge、Firefox 或 Opera 有问题。

Answer 4

我遇到了同样的问题，并且已经弄清楚是什么原因造成的。我的防病毒软件，我使用免费的 BitDefender。当我禁用保护时，我可以访问 azure。

无法登录到 Azure 门户

Can't log in to Azure Portal

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