某些账户无法通过 PayPal 付款

Question

我正在尝试通过 PayPal rest-api 向某人的 PayPal 帐户汇款。付款api处理没有任何错误，但在我收到的webhook中，显示付款失败，收款人没有收到钱。

我认为问题出在收款人帐户上，并尝试简单地通过 PayPal 汇款（而不是支付剩余-api）。收款人能够收到钱。

我附上失败时收到的 webhook 响应

{
"batch_header": {
    "payout_batch_id": "5CUYYX9GRXXXX",
    "batch_status": "DENIED",
    "time_created": "2021-07-30T09:03:36Z",
    "time_completed": "2021-07-30T09:03:39Z",
    "time_closed": "2021-07-30T09:03:39Z",
    "sender_batch_header": {
        "sender_batch_id": "6318914d-8506-4182-be21-xxxxxxx",
        "email_subject": "You have money!",
        "email_message": "You received a payment. Thanks for using our service!"
    },
    "funding_source": "BALANCE",
    "amount": {
        "currency": "USD",
        "value": "1.00"
    },
    "fees": {
        "currency": "USD",
        "value": "0.00"
    }
},
"items": [
    {
        "payout_item_id": "APW3A3DKHDXXX",
        "transaction_status": "FAILED",
        "payout_item_fee": {
            "currency": "USD",
            "value": "0.00"
        },
        "payout_batch_id": "5CUYYX9GXXXXX",
        "payout_item": {
            "recipient_type": "EMAIL",
            "amount": {
                "currency": "USD",
                "value": "1.00"
            },
            "receiver": "rmxxxxx@gmail.com",
            "sender_item_id": "2014031400XXX",
            "recipient_wallet": "PAYPAL"
        },
        "time_processed": "2021-07-30T09:03:39Z",
        "errors": {
            "name": "UNDEFINED",
            "message": "Sorry, an error has occurred. For help, please contact your account manager or our Customer Service team. You can also try sending the Payout after sometime.",
            "information_link": "https://developer.paypal.com/docs/api/payments.payouts-batch/#errors",
            "details": [],
            "links": []
        },
        "links": [
            {
                "href": "https://api.paypal.com/v1/payments/payouts-item/APW3A3DKHXXXX",
                "rel": "item",
                "method": "GET",
                "encType": "application/json"
            }
        ]
    }
],
"links": [
    {
        "href": "https://api.paypal.com/v1/payments/payouts/5CUYYX9GRGX2L?page_size=1000&page=1",
        "rel": "self",
        "method": "GET",
        "encType": "application/json"
    }
]}

我在此响应中没有收到任何错误消息。我可以通过 rest-apis 向其他 PayPal 账户汇款，所以问题不在发件人一方。

为什么我无法通过 PayPal rest-api 向某些收件人发送付款？有没有其他人从 webhook 响应中得到这个错误，它说 undefined 没有任何其他细节？

Answer 1

向该帐户发送付款被 PayPal 拒绝。这不是技术问题。

如果您需要解释拒绝原因，可以联系 PayPal 的支持人员。最有可能的是收款账户的某些方面过于可疑或可能具有欺诈性，以至于无法继续进行自动 API 付款。

某些账户无法通过 PayPal 付款

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